State of Louisiana Office Products
Contract # 4400028713
The contract was awarded by the Office of State Procurement to EPIC Business Essentials. Authorized distributors handle the contract on the local level.
Your Local Authorized Distributor for:
Southwest Louisiana – Calcasieu, Cameron, Jeff Davis, Allen, and Beauregard parishes.
- Registering for an account:
To utilize this State Contract, click here to Register - How to order:
Once you receive your login info, follow this link to Shop or Place Order - Vendor Info & Contacts:
- Customer Service Team 337-494-6200 | orders@lcos-furniture.com
Contact this team for assistance with all questions related to products information, order status, delivery questions, backorders, returns. - Online Setup, Renee Lajaunie 337-484-1554 | accounting@lcos-furniture.com
Assistance with user logins, change of address, add delivery location. - Contract Administrator, Sean Douget 337-494-6200 | sdouget@lcos-furniture.com
For overall account support, contract questions, special projects and bids, escalations, or issues from any aspect of contract.
- Customer Service Team 337-494-6200 | orders@lcos-furniture.com
Hours: Monday – Friday 8am – 5pm
Main Website: lcos-furniture.com
Showroom / Sales Office / Customer Service
320 7th Street
Lake Charles, LA
337-494-6200
- Delivery Information:
Local Day Delivery is FREE. Normal delivery time is 1-2 business days. Back ordered items will be delivered as soon as they are available. If you require special delivery, please reach out to the customer service team @ 337-494-6200. Customers are highly encouraged to bundle / combine orders to eliminate small orders when possible. - Backorders, Damaged Item, Returns:
- Backorders: Some items take longer to arrive and will be on back order until they are available. If an item is discontinued or unavailable we will recommend a substitute.
- Damaged Items: Items found to be damaged must be reported to the customer service team within 3-4 days.
- Returns: if you would like to make a return, please contact customer service or click here.
Please note: Items must be returned within 30 days of the purchase date in their unopened, original packaging in new condition. Defective or damaged items must also be returned within the 30-day period in their original packaging. Food, beverage, first aid, and special-order items are non-returnable. In-stock office furniture can be returned if in original packaging. Special order office furniture items cannot be returned.
- LA Office of State Procurement:
For questions to LA-OSP, contact their help desk. Email: doa-osphelpdesk@la.gov Phone: 225-341-8010 - Contract Pricing:
Contract prices are negotiated by the LA-OSP and can be seen once logged in. - Contract Exclusions:
- Office Furniture, including but not limited to desks, tables, chairs, bookcases, cabinets, and shelving
- Managed Print Services
- Energy Procurement
- LED Lighting and Other Energy Efficiency Products
- Coffee and Breakroom Services
- Office Equipment and Technology
- Promotional Products and Advertising Items
- Copy and Print Services
- Document Management
- Janitorial and Cleaning Supplies
- School Supplies
- Lab Supplies
- Copy paper orders in excess of ten cases per order